Scheduler
Irmo, SC Irmo, SC Full-time Full-time $15.
82 an hour $15.
82 an hour 17 hours ago 17 hours ago 17 hours ago Outpatient Radiology Scheduler Position Purpose (Mission) In this role, you will serve as the first contact between the imaging center and referring providers and their patients.
Your mission will be to accurately schedule and process all inbound / outbound calls and faxes within 24 hours of receipt.
Additionally, you will follow the appropriate communication channels with your teammates to support schedule fluidity and optimization by way of proper documentation, timely processing and effective teamwork.
You will enjoy this position if you thrive in a high energy, fast paced environment and prefer following task oriented processes in your work.
You should also be energized by talking to people on the phone and driven to build top level patient care.
Responsibilities, Duties, Functions, Tasks (Outcomes) Ability to handle multiple phone lines while displaying excellent communication skills and telephone etiquette Master in house software system to accurately schedule multiple modalities (MRI, Cat Scan, Ultrasound, X-ray), input clinical data, and provide additional commentary necessary for patient appointments Input and update vital patient account information at time of scheduling including but not limited to insurance carrier, patient demographics, referring provider, etc.
Actively maintain good rapport with all referring providers and their staff Create remarkable patient experiences by demonstrating professionalism, high level customer service, and compassion during the scheduling process Communicate and interact with all radiology center teams effectively and professionally Meet and adhere to key performance indicator metrics (calls per day, appointments per day, call quality) Complete other duties as assigned Requirements Education:
High School Diploma or GED Prior
Experience:
0 - 2 years of experience in a healthcare setting Experience in a high volume call center or fast paced environment Special
Qualifications:
Excellent typing skills (40
WPM) with strong focus on entry precision Knowledge of medical terminology and health insurances Working knowledge of computers and Microsoft Office software Detail oriented while multi-tasking Positivity with one's self and teammates About MedQuest Associates, Inc.
:
MedQuest Associates, a wholly owned subsidiary of Novant Health, is one of the largest outpatient diagnostic imaging company, with a network of nearly 50 imaging centers across several states.
We operate and manage mobile Magnetic Resonance Imaging (MRI), Positron Emission Tomography/Computed Tomography (PET/CT), ultrasound and mammography imaging equipment.
Diagnostic imaging supports other health care practices by using, MRI, CT, X-Ray, nuclear medicine and ultrasound technology to identify and diagnose a broad range of medical conditions.
MedQuest Associates offers competitive salaries and benefit packages.
Please visit our web site at www.
mqimaging.
com to learn more about our company.
Monday through Friday 8:
00am until 5:
00pm (must work 38hrs or use PTO, no unpaid time) rare Saturday or weekday evening/early morning may be required for training or meetings Monday through Friday 8:
00am until 5:
00pm (must work 38hrs or use PTO, no unpaid time) rare Saturday or weekday evening/early morning may be required for training or meetings.
Estimated Salary: $20 to $28 per hour based on qualifications.
82 an hour $15.
82 an hour 17 hours ago 17 hours ago 17 hours ago Outpatient Radiology Scheduler Position Purpose (Mission) In this role, you will serve as the first contact between the imaging center and referring providers and their patients.
Your mission will be to accurately schedule and process all inbound / outbound calls and faxes within 24 hours of receipt.
Additionally, you will follow the appropriate communication channels with your teammates to support schedule fluidity and optimization by way of proper documentation, timely processing and effective teamwork.
You will enjoy this position if you thrive in a high energy, fast paced environment and prefer following task oriented processes in your work.
You should also be energized by talking to people on the phone and driven to build top level patient care.
Responsibilities, Duties, Functions, Tasks (Outcomes) Ability to handle multiple phone lines while displaying excellent communication skills and telephone etiquette Master in house software system to accurately schedule multiple modalities (MRI, Cat Scan, Ultrasound, X-ray), input clinical data, and provide additional commentary necessary for patient appointments Input and update vital patient account information at time of scheduling including but not limited to insurance carrier, patient demographics, referring provider, etc.
Actively maintain good rapport with all referring providers and their staff Create remarkable patient experiences by demonstrating professionalism, high level customer service, and compassion during the scheduling process Communicate and interact with all radiology center teams effectively and professionally Meet and adhere to key performance indicator metrics (calls per day, appointments per day, call quality) Complete other duties as assigned Requirements Education:
High School Diploma or GED Prior
Experience:
0 - 2 years of experience in a healthcare setting Experience in a high volume call center or fast paced environment Special
Qualifications:
Excellent typing skills (40
WPM) with strong focus on entry precision Knowledge of medical terminology and health insurances Working knowledge of computers and Microsoft Office software Detail oriented while multi-tasking Positivity with one's self and teammates About MedQuest Associates, Inc.
:
MedQuest Associates, a wholly owned subsidiary of Novant Health, is one of the largest outpatient diagnostic imaging company, with a network of nearly 50 imaging centers across several states.
We operate and manage mobile Magnetic Resonance Imaging (MRI), Positron Emission Tomography/Computed Tomography (PET/CT), ultrasound and mammography imaging equipment.
Diagnostic imaging supports other health care practices by using, MRI, CT, X-Ray, nuclear medicine and ultrasound technology to identify and diagnose a broad range of medical conditions.
MedQuest Associates offers competitive salaries and benefit packages.
Please visit our web site at www.
mqimaging.
com to learn more about our company.
Monday through Friday 8:
00am until 5:
00pm (must work 38hrs or use PTO, no unpaid time) rare Saturday or weekday evening/early morning may be required for training or meetings Monday through Friday 8:
00am until 5:
00pm (must work 38hrs or use PTO, no unpaid time) rare Saturday or weekday evening/early morning may be required for training or meetings.
Estimated Salary: $20 to $28 per hour based on qualifications.
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