Plumbing Dispatcher
Irmo, SC Irmo, SC Full-time Full-time $18 - $20 an hour $18 - $20 an hour 16 hours ago 16 hours ago 16 hours ago Job description POSITION SUMMARY The Pluming Dispatcher is responsible for coordinating work with customers (external and internal) and the Plumbing Manager and Supervisors.
This involves constant knowledge of asset availability (people and equipment) to support planned work and respond to emergency or special requests.
This Dispatcher will also coordinate work with our Transportation department.
JOB RESPONSIBILITIES - GENERAL Start Time 6:
30 AM Review Jobs and Work Orders with Plumbing Manager and Supervisors each morning and throughout the day Receive and Process new Requests from CSR and Plumbing Supervisors Notify and Record Requests for Standard and Emergency Utility Locates Verify Locates are completed PRIOR to any digging or excavation Maintain Check in / out sheet for Specialty Equipment - Camera's, Locating Devices, Major Tools Enter / Update Jobs in Sage and Dispatch Programs.
Process PO's for Material Requests - Plumbing, Septic Lines, Tanks, Risers, etc.
Communicate and Coordinate Work with Plumbing Personnel, Materials, Equipment and Customers Receive completed timesheets and work orders from Personnel, print out GPS and provide to Plumbing Manager for Review and Approval Receive and Respond to Emergency customer requests Address problems and requests by communicating information or providing solutions Prioritize calls according to urgency and importance Use phone and /or computer to send work order info to personnel Via GPS, Monitor the route and status of drivers to, from and on customer sites Provide drivers with information about traffic, construction work zones, accidents, weather information or any other obstacles that may affect their travel route Send out nightly and next day Schedules Answer Phones for Service Requests, PO's for Tech's Complete Daily Call Sheet for Tracking Verify Plumbing Personnel have proper paperwork and safety equipment daily Coordinate work with other Departments JOB RESPONSIBILITIES - OTHER Provide management with any reports upon request May work as on-call dispatcher on weekends Job Type:
Full-time Salary:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Weekend availability Ability to commute/relocate:
Irmo, SC 29063:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Dispatching:
1 year (Required) Service Titan:
1 year (Required) Work Location:
In person Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Irmo, SC:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Dispatching:
1 year (Preferred) Work Location:
In person Start Time 6:
30 AM Review Jobs and Work Orders with Plumbing Manager and Supervisors each morning and throughout the day Receive and Process new Requests from CSR and Plumbing Supervisors Notify and Record Requests for Standard and Emergency Utility Locates Verify Locates are completed PRIOR to any digging or excavation Maintain Check in / out sheet for Specialty Equipment - Camera's, Locating Devices, Major Tools Enter / Update Jobs in Sage and Dispatch Programs.
Process PO's for Material Requests - Plumbing, Septic Lines, Tanks, Risers, etc.
Communicate and Coordinate Work with Plumbing Personnel, Materials, Equipment and Customers Receive completed timesheets and work orders from Personnel, print out GPS and provide to Plumbing Manager for Review and Approval Receive and Respond to Emergency customer requests Address problems and requests by communicating information or providing solutions Prioritize calls according to urgency and importance Use phone and /or computer to send work order info to personnel Via GPS, Monitor the route and status of drivers to, from and on customer sites Provide drivers with information about traffic, construction work zones, accidents, weather information or any other obstacles that may affect their travel route Send out nightly and next day Schedules Answer Phones for Service Requests, PO's for Tech's Complete Daily Call Sheet for Tracking Verify Plumbing Personnel have proper paperwork and safety equipment daily Coordinate work with other Departments Provide management with any reports upon request May work as on-call dispatcher on weekends 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Monday to Friday Weekend availability Irmo, SC 29063:
Reliably commute or planning to relocate before starting work (Required) Dispatching:
1 year (Required) Service Titan:
1 year (Required) 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance 8 hour shift Irmo, SC:
Reliably commute or planning to relocate before starting work (Required) Dispatching:
1 year (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
This involves constant knowledge of asset availability (people and equipment) to support planned work and respond to emergency or special requests.
This Dispatcher will also coordinate work with our Transportation department.
JOB RESPONSIBILITIES - GENERAL Start Time 6:
30 AM Review Jobs and Work Orders with Plumbing Manager and Supervisors each morning and throughout the day Receive and Process new Requests from CSR and Plumbing Supervisors Notify and Record Requests for Standard and Emergency Utility Locates Verify Locates are completed PRIOR to any digging or excavation Maintain Check in / out sheet for Specialty Equipment - Camera's, Locating Devices, Major Tools Enter / Update Jobs in Sage and Dispatch Programs.
Process PO's for Material Requests - Plumbing, Septic Lines, Tanks, Risers, etc.
Communicate and Coordinate Work with Plumbing Personnel, Materials, Equipment and Customers Receive completed timesheets and work orders from Personnel, print out GPS and provide to Plumbing Manager for Review and Approval Receive and Respond to Emergency customer requests Address problems and requests by communicating information or providing solutions Prioritize calls according to urgency and importance Use phone and /or computer to send work order info to personnel Via GPS, Monitor the route and status of drivers to, from and on customer sites Provide drivers with information about traffic, construction work zones, accidents, weather information or any other obstacles that may affect their travel route Send out nightly and next day Schedules Answer Phones for Service Requests, PO's for Tech's Complete Daily Call Sheet for Tracking Verify Plumbing Personnel have proper paperwork and safety equipment daily Coordinate work with other Departments JOB RESPONSIBILITIES - OTHER Provide management with any reports upon request May work as on-call dispatcher on weekends Job Type:
Full-time Salary:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Weekend availability Ability to commute/relocate:
Irmo, SC 29063:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Dispatching:
1 year (Required) Service Titan:
1 year (Required) Work Location:
In person Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Ability to commute/relocate:
Irmo, SC:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Dispatching:
1 year (Preferred) Work Location:
In person Start Time 6:
30 AM Review Jobs and Work Orders with Plumbing Manager and Supervisors each morning and throughout the day Receive and Process new Requests from CSR and Plumbing Supervisors Notify and Record Requests for Standard and Emergency Utility Locates Verify Locates are completed PRIOR to any digging or excavation Maintain Check in / out sheet for Specialty Equipment - Camera's, Locating Devices, Major Tools Enter / Update Jobs in Sage and Dispatch Programs.
Process PO's for Material Requests - Plumbing, Septic Lines, Tanks, Risers, etc.
Communicate and Coordinate Work with Plumbing Personnel, Materials, Equipment and Customers Receive completed timesheets and work orders from Personnel, print out GPS and provide to Plumbing Manager for Review and Approval Receive and Respond to Emergency customer requests Address problems and requests by communicating information or providing solutions Prioritize calls according to urgency and importance Use phone and /or computer to send work order info to personnel Via GPS, Monitor the route and status of drivers to, from and on customer sites Provide drivers with information about traffic, construction work zones, accidents, weather information or any other obstacles that may affect their travel route Send out nightly and next day Schedules Answer Phones for Service Requests, PO's for Tech's Complete Daily Call Sheet for Tracking Verify Plumbing Personnel have proper paperwork and safety equipment daily Coordinate work with other Departments Provide management with any reports upon request May work as on-call dispatcher on weekends 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Monday to Friday Weekend availability Irmo, SC 29063:
Reliably commute or planning to relocate before starting work (Required) Dispatching:
1 year (Required) Service Titan:
1 year (Required) 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance 8 hour shift Irmo, SC:
Reliably commute or planning to relocate before starting work (Required) Dispatching:
1 year (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
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