Field Sales Supervisor - 100679

Company Name:
ServiceMaster Family of Brands
Business Unit:
Field Sales Supervisor - 100679
SC-1000001 - TGN Columbia Branch
Metro Area:
Postal Code:
Functional Area:
Branch Services
Branch Number:
Requisition Number:
First Open Date:
Post Date:
TruGreen is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve.
As with our customers, we are committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"
Cultivate confidence.
At TruGreen, we do more than just care for lawns. We instill confidence in our customers. If you're driven to achieve a higher level of success, you'll find challenge and real rewards with us.
Position Overview
Responsible for managing the activities and improving the sales performance of two (2) or
more neighborhood sales associates. Leads the team in prospecting, developing and closing
sales in defined geographic areas. Coaches and mentors sales team efforts. Collaborates with
sales team members to acquire new customers and retain existing customers.
o Assists in recruiting and selecting the appropriate personnel to efficiently staff the sales function and provides for their on-going training and development.
o Assists in determining work procedures, prepares work schedules and expedites workflow.
o Assists in evaluating associate performance, makes salary recommendations and administers disciplinary actions consistent with company policy.
o Assists in establishing sales goals with each sales representative and monitors progress toward goals. Ensures marketing/sales calls are performed to meet sales goals as established by branch sales plans and retention standards.
o Ensures individual and team productivity and sales results are accurately recorded daily. Monitors results of sales plans and takes immediate corrective action when results fall short of sales goals. Communicates results and activities daily to Branch Sales Manager.
o Studies and standardizes procedures to improve efficiency of subordinates. Ensures effective work environment adjusting for errors and complaints.
o Performs or assists subordinates in performing duties by selling programs and services to existing and prospective customers through means of traveling around assigned territory.
o Conducts lawn analysis, advises customers of problems with lawn and landscape and determines appropriate solution. Determines pricing by measuring and calculating square footage to branch price list.
o Estimates date of service to customer based on knowledge of branch production and service schedules.
o Conducts follow-up of leads through means of person-to-person contact to identify customer needs.
Education and Experience Requirements
o High School Diploma or general education degree (GED) or four or more (4+) years senior level or lead experience or equivalent combination of education and experience
o Bachelors Degree preferred
o Two (2) to three (3) years experience in outside sales preferred
o Certification as required by federal, state or local law
Knowledge, Skills, and Abilities
o Ability to lead and influence others
o General knowledge of the industry, organization, products, and/or services
o Knowledge of selling techniques (prospecting, cold-calling, overcoming objections, closing sales, etc.)
o Ability to find and assess potential sales opportunities
o Ability to build customer relationships and provide appropriate levels of customer service
o Demonstrated success in building and leading a sales team
o Strong communication (verbal and written) skills
o Ability to travel locally on an extensive basis
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
An Equal Opportunity/ Affirmative Action Employer -EOE of Minorities/Females/Vets/Disability
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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